Human Factors in Telecommunications
Research Group

JULKAISUT

Belitz, S., Ranta-aho, M. and Äijö, R. (2003). User Centered Design of Telecommunications Services. In Timo O. Korhonen and A. Ainamo (eds.) Handbook fo Product and Service Development in Communication and Information Technology, p. 45 - 78. Kluwer Academic Publishers.

Mantere, J., Belitz, S., Petäkoski-Hult, T. and Strömberg, H. (2002). User-centered concept design of electronic services for the elderly. Proceedings of the 7th ERCIM Workshop "User Interfaces For All", October 23 - 25, 2002, Paris.

Äijö, R. and Mantere, J. (2001). Are Non-Expert Usability Evaluations Valuable? In the Proceedings of the 18th International Symposium on Human Factors in Telecommunications (HfT'01), November 5-7, 2001, Bergen, Norway.

Äijö, R., Leppävirta, J., Gunnarsdottir, S. and DiDuca, D. (2001). Capturing Communication and Interaction Needs of the Users - Building Better ICT Based Communication and Learning Environments. Proceedings of ED-MEDIA -World Conference on Educational Multimedia, Hypermedia & Telecommunications, June 25-30, 2001, Tampere, Finland.

Äijö, R et al. (2001). Selecting Communication Tools to Support Learning Interaction. Proceedings of the 3rd International Conference on Uses and Services in Telecommunications, June 12-14, 2001, Paris, France.

Ranta-aho, M., Köykkä, M. and Ollikainen R. (2000). Connections, Locations and Shared Spaces: What should the user understand about network services for on-line collaboration. To be published in the Proceedings of the HCI2000 Conference: http://osiris.sunderland.ac.uk/~hci2000/

Köykkä, M., Ollikainen, R., Ranta-aho, M. et al. (1999). Usability Heuristic Guidelines for 3D Multiuser Worlds. Proceedings of the 1999 Conference on Computer Human Interaction Special Interest Group of the Ergonomics Society of Australia - Wagga Wagga, Australia, November 28-30, 1999. J. Scott and B. Dalgarno, Charles Sturt University: 52-57.

Ranta-aho, M., Köykkä, M. and Ollikainen R. (1999). A user view on bursts and losses: acceptance of audiovisual quality of multimedia services. Presentation at the QUTE'99 Workshop (Quality of Telecommunications Services) - Heidelberg, Germany, October 21, 1999. (slideshow)

Ranta-aho, M.and Jutila, U. (1998). The Problem Phone: Simple technology assisting 24-hour telephone services for the elderly. 3rd TIDE Congress, June 23-25, 1998, Helsinki, Finland.
The Problem Phone: Simple technology assisting 24-hour telephone services for the elderly. (slideshow)

Ranta-aho, M. and Jutila, U. (1998). Yhdestä numerosta ympäri vuorokauden: Hämeenkyrön pulmapuhelin vanhusten avohoidon tukena. Suomen Kuntaliitto, Helsinki.

Poulain, G., Ranta-aho, M. et al. (1997). Recommendations on user interface designing of ATM videoconference CSCW services. Proceedings of the International Symposium on Human Factors in Telecommunications - Oslo, Norway, May 12-16, 1997. K. Nordby, Løren Grafisk A/S: 255-257.

Ranta-aho, M. (1997). WWW and the surfing metaphor: harmful for the novice user? Proceedings of the International Symposium on Human Factors in Telecommunications - Oslo, Norway, May 12-16, 1997. K. Nordby, Løren Grafisk A/S: 443-450.
WWW and the surfing metaphor: harmful for the novice user?(slideshow)

Ranta-aho, M. and Leppinen, A. (1997). Aamuherätyksestä öiseen lääkärikutsuun: puhelinpalvelut vanhusten avohuollon apuna. Helsinki, Suomen Kuntaliitto.

Ranta-aho, M. and Leppinen, A. (1997). Etätyö kunnan tehtävissä. Helsinki, Suomen Kuntaliitto.

Ranta-aho, M. and Leppinen, A. (1997). Matching telecommunications services with user communication needs Proceedings of the International Symposium on Human Factors in Telecommunications - Oslo, Norway, May 12-16, 1997. K. Nordby, Løren Grafisk A/S: 401-408.
Matching telecommunications services with user communication needs. (slideshow)

Ranta-aho, M.,Leppinen, A. et al. (1997). Task-dependent user requirements for Quality of service of Videoconferencing-CSCW services. Proceedings of the International Symposium on Human Factors in Telecommunications - Oslo, Norway, May 12-16, 1997. K. Nordby, Løren Grafisk A/S: 251-254.

Ranta-aho, M. (1996). Telephone services as addition to home help services helping elderly people. Gerontechnology: Second International Conference, 15-17 October, 1996. Helsinki.

Ranta-aho, M., Leppinen, A. et al. (1996). Liikkuvan hoivatyön televiestintävälineet: Opas laitteita hankkiville. Helsinki, Teknillinen Korkeakoulu, Tietoliikennelaboratorio, Vanhustyön keskusliitto.

Ranta-aho, M., Halme, S.J. et al. (1996). Telecommunication and IT helping home care workers. HUSITA-4 Information technology in human services, June 11-14, 1996. Rovaniemi.

Halme, A., Ranta-aho, M. et al. (1995). Tuettu kommunikointi puhevammaisen apuna. Kehittämisprojekti 1994. Espoo, Teknillinen korkeakoulu Tietoliikennelaboratorio, Helsingin kaupunki Terveysvirasto, Helsingin kaupunki Sosiaalivirasto.
Facilitated Communication as an Aid for the Speech Disabled. Development project 1994 Espoo, Helsinki University of Technology Communications Laboratory, City of Helsinki Health Department, City of Helsinki Social Department. (abstract)

Halme,S.J., Ranta-aho, M. et al. (1995). Kotipalvelun viestinnän kehittäminen. Helsinki, Vanhustyön Keskusliitto.(tiivistelmä)
Developing Communication in Home Help Service Helsinki, Central Union for the Welfare of the Aged. (abstract)

Mäkelä, A., Ranta-aho, M. et al. (1995). Teletekniikka kotipalvelun apuna. Raportti vuoden 1994 tuloksista. Helsinki, Vanhustyön Keskusliitto, TKK Tietoliikennelaboratorio.

Ranta-aho, M. (1994). Vaikutelmia Facilitated Communication -konferenssista Syracusessa, toukokuu 22-24, 1994. TKK, Tietoliikennelaboratorio.

Halme, S.J., Ranta-aho, M. et al. (1993). Radiopalvelut kotipalvelun ja kotisairaanhoidon apuna. Helsingin kaupungin sosiaaliviraston julkaisusarja A 8, Helsingin kaupungin terveysviraston raportteja A76.

Halme, S.J., Ranta-aho, M. et al. (1993). Radio services helping home help and care. URSI, XIX Radiotieteen päivät, TKK, lokakuu 25-26, 1993. TKK, Piiritekniikan laboratorio.

Päivitetty 18.8.2006 JVa