HUT / Communications Laboratory / HFT / S-72.040 Human Factors in Telecommunication / Material

Material The material on this course is a small collection of articles that are listed below. The material for the international students covers the topics discussed in the lectures. These articles can be found at the secretary (Sari Kiveliö) of the telecommunications lab on the 2nd floor of Sähköosasto. The original articles are available for copying.   Bouch,A., Sasse, M.A. & DeMeer, H.G. (2000). Of packets and people: A user-centred approach to Quality of Service. Proceedings of IWQoS'00. Bouch, A., Kuchinsky, A. & Bhatti, N. 2000. Quality is in the Eye of the Beholder: Meeting Users' Requirements for Internet Quality of Service. CHI: Proceedings of the CHI 2000 conference, 1.-6.4.2000 Den Hague Norman, D. 1999. The invisible computer. (Chapter 2: Growing up) Norman, D. 1993. Things that make us smart. (Chapter 5: The human mind) Norman, D. 1988. The design of everyday things. (Chapter 2: The psychology of everyday actions) Hargie, O. 1997. Handbook of communication skills. (Chapter 2: Interpersonal communication: a theoretical framework). Mäkelä, A., and Battarbee, K. 1999. Applying Usability Methods to Concept Development of a Wireless Communication Device - Case in Maypole. In Proceedings of 17th International Symposium on Human Factors in Telecommunication, Copenhagen, Denmark,May 4-7. Wensween, S., Overbeeke, K. & Djajadiningrat, T. 2000 Touch me, hit me and I know how you feel: A design approach to emotionally rich interaction. CHI: DIS'00, Brooklyn, New York The material required for the exam is all the material on the course including: exercises and the reading material for the international students. Last update October 21st, 2003 This page is maintained by course personnel