S-72.1510 Human Factors in Telecommunications

COURSE BROCHURE - autumn 2007

This course is organized in the first period of autumn term 2007. The scope of this course in 2 credits.

The goal of this course is to introduce non-technical factors that influence on the quality and success of a telecommunications service in the consumer market. The approach in the course will be user-centered and thus it mainly considers things from the viewpoint of psychology.

The Subject Matters:

Registration
International students who don't speak Finnish should register to course's English group using webtopi before friday 14th september. Additionally you should send an email to Vesa Riihimäki in order to form exercise groups in time.

Information
Announcements and other information during the course can be read in these web pages. Questions should be presented to course personel by email.

Passing the course
To pass the course you will have to do four exercises and pass the examination. Exercises has to be done before doing the exam. The exercises are done in groups of 2-5 people (for detailed instructions see exercises). The lectures are held in Finnish, so they are optional for foreign students (not part of exam requirements either).

Grading
The grade from this course is defined by the grade of the exam and exercises.The exercises and the exam will be graded on a scale of 0-5. All four exersices will be graded together. Exercise that has been graded failed (0) must be improved in one week's time.The total grade depends on your exam and exercise grade, exam 70% and exercise 30%.

Schedule
The Finnish lectures will be held on Wednesdays from 12 a.m. to 2 p.m. at hall S1 in the Department of Electrical and Communications Engineering. The lectures begin on 12th of September. You can see the exercise schedule in the Schedule section. The first exam is on 30th of October.

Material
The main material on this course is a small collection of articles that can be found at the secretary's office in the Telecommunications laboratory (2nd floor, Department of Electrical and Communications Engineering) where they have been placed for copying.

Exam
Exam is based on the collection of articles and the exercises. The first exam is on 30th of October.

Personel
Doc. Timo O. Korhonen (timo.korhonen(at)tkk.fi) is responsible for the course in autumn 2007.
Other personel of the course are Vesa Riihimäki (vesa.riihimaki(at)tkk.fi) and Juha Vartiainen (juha.vartiainen(at)tkk.fi)

Last update 5.9.2007 JVa